Shipping Information
Fast, secure, and reliable delivery worldwide. Learn about our shipping policies, delivery times, and tracking options.
Free Shipping Policy
Free Standard Shipping
Enjoy complimentary standard shipping on all orders over $150 within the United States
We believe luxury should be accessible. That's why we offer free standard shipping on qualifying orders, ensuring you can enjoy your Golden Goose slippers without additional costs.
Free Shipping Qualifications
Orders must total $150 or more before taxes. Free shipping applies to standard delivery only. Express and overnight options available at additional cost.
Shipping Methods & Delivery Times
Choose from multiple shipping options to suit your timeline and budget:
| Shipping Method | Delivery Time | Cost | Tracking |
|---|---|---|---|
| Standard Shipping | 5-7 business days | $9.95 (Free over $150) | ✓ Included |
| Express Shipping | 2-3 business days | $19.95 | ✓ Included |
| Overnight Shipping | 1 business day | $29.95 | ✓ Included |
| Saturday Delivery | Saturday delivery | +$12.95 (add-on) | ✓ Included |
Processing Time
All orders are processed within 1-2 business days. Orders placed after 2 PM EST will be processed the next business day.
International Shipping
We ship Golden Goose slippers worldwide to bring Italian luxury directly to your doorstep, wherever you are.
International Delivery Times
- Canada & Mexico 7-14 business days
- Europe 10-15 business days
- Asia Pacific 12-18 business days
- Rest of World 15-25 business days
International Shipping Costs & Duties
International shipping costs are calculated at checkout based on destination and weight. Customers are responsible for any customs duties, taxes, or fees imposed by their country.
Order Tracking
Stay informed about your order's journey from our warehouse to your door with comprehensive tracking options.
How to Track Your Order
- Confirmation Email Tracking number sent within 24 hours
- SMS Updates Real-time delivery notifications
- Online Portal 24/7 tracking access
- Delivery Confirmation Photo proof of delivery
Track Your Package
Once your order ships, you'll receive a confirmation email with your tracking number and direct link to monitor your package's progress.
Packaging & Handling
Every Golden Goose slipper is carefully packaged to ensure it arrives in perfect condition, maintaining the luxury experience from purchase to unboxing.
Our Packaging Standards
- Premium Shoe Boxes Original Golden Goose branded packaging
- Protective Materials Tissue paper and shape-maintaining inserts
- Secure Outer Packaging Weather-resistant shipping materials
- Eco-Friendly Options Recyclable and sustainable materials
Shipping Restrictions & Special Circumstances
Please review the following important information regarding shipping limitations and special handling procedures.
Address Requirements
Important Notice
We cannot ship to P.O. boxes for security reasons. Please provide a physical address for delivery. APO/FPO addresses are accepted with extended delivery times.
Holiday & Peak Season Shipping
- Holiday Cutoff Dates Extended processing times during peak seasons
- Weather Delays Possible delays during severe weather
- Carrier Limitations Some remote locations may require additional time
Shipping Support
Our dedicated customer service team is here to help with any shipping questions or concerns.
Need Shipping Assistance?
Contact our team for help with tracking, delivery questions, or special shipping requests.